President Iván Duque enacted the so-called “anti-paperwork law” on August 25, which establishes cross-cutting guidelines to streamline administrative processes in all dependencies of the National Executive Branch. From now on, the procedures prior to the enactment of the Transparency and Access to Information Law that have a cost and meet the characteristics of a request for access to public information must be provided by the State free of charge. This provision does not, however, reach the special rules related to the commercial, labor, professional and social security branches. The law also requires that the procedures that are created from its enactment can be carried out by citizens completely online. For the implementation of these policies in each public agency, citizen relations offices should be created in the departments, districts and municipalities that have a population of more than 100,000 inhabitants.